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NYCHA

Started by Admin, Jan 06, 2024, 07:59 PM

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Admin



How many apartment offers will an eligible tenant receive?


To facilitate safe emergency transfers, an eligible tenant is entitled to two apartment offers which can be rejected due to perceived safety reasons.


If the tenant wishes to be considered for a third apartment offer a signed statement, explaining in detail why the first two offers were not safe, must submitted.


NYCHA will evaluate the submissions and determine whether tenant qualifies for a third offer.


Of particular note, a tenant that applied as a VAWA victim can submit the signed statement independently, either on NYCHA Self-Service Portal (https://selfserve.nycha.info) or in person at the Property Management Office.
Live in the Moment - don't dwell in the Past or contemplate the Future, as reality is determined by a moment here and now!

Admin


If a tenant applied as an intimidated victim, they or Safe Horizon can submit the statement.

Live in the Moment - don't dwell in the Past or contemplate the Future, as reality is determined by a moment here and now!

Admin

If a tenant applied as an intimidated witness, the tenant or the Referring Agency can submit the statement.

Live in the Moment - don't dwell in the Past or contemplate the Future, as reality is determined by a moment here and now!

Admin

 If a tenant applied as a victim of traumatic incident, they or the advocate and/or mental health provider must submit the statement on their behalf.

Live in the Moment - don't dwell in the Past or contemplate the Future, as reality is determined by a moment here and now!

Admin

What if I need to leave my apartment for safety reasons?

If, while waiting for a transfer, a tenant must leave their apartment for safety reasons and find temporary residence elsewhere they should not hand in their keys or sign a "Notice of Intent to Vacate".

To maintain legal residency they should, instead, advise NYCHA about their temporary relocation and if any family member still resides in the apartment.


If a tenant who is a VAWA victim provides documentary proof that they have vacated for safety reasons, NYCHA will not pursue proceedings for a non-payment of rent or administrative termination-of-tenancy based on unpaid rent for the period between:

(1) the date the tenant has, both, been approved for a domestic violence transfer and submitted the supporting evidence verifying they vacated the apartment for safety reasons, and

(2) when they are selected for a new NYCHA apartment.

 Domestic violence victims may submit any documentary proof to VAWATempRelo@nycha.nyc.gov. NYCHA will not nullify the domestic violence transfer request based on any legal action taken against any household members remaining in the original apartment.

Emergency Transfer Program
Frequently Asked Questions

Live in the Moment - don't dwell in the Past or contemplate the Future, as reality is determined by a moment here and now!

Admin

How will the tenant be notified if selected for an apartment?

NYCHA will send a letter to the tenant's current address, unless the tenant lists a preferred alternate address on the emergency transfer form. Tenant can also check status on the Self-Service Portal (https://selfserve.nycha.info).

NYCHA will also send an apartment notification email to the referring agency if the tenant applied for transfer as an intimidated victim or intimidated witness.
Live in the Moment - don't dwell in the Past or contemplate the Future, as reality is determined by a moment here and now!

Admin



Where can the tenant get more information about VAWA and emergency transfers?

• NYCHA will send a letter to the tenant's current address, unless the tenant lists a preferred alternate address on the emergency transfer form.

Tenant can also check status on the Self-Service Portal (https://selfserve.nycha.info).

NYCHA will also send an apartment notification email to the referring agency if the tenant applied for transfer as an intimidated victim or intimidated witness.

• For more information and resources about NYCHA's Emergency Transfer Policy please visit
https://www1.nyc.gov/site/nycha/residents/domestic-violence.page. Tenants also receive more information about VAWA with their annual review packet.

Tenants can check the status of their request online (https://selfserve.nycha.info) at any time.
For any questions about the Emergency Transfer process,
please call NYCHA's Customer Contact Center:
718-707-7771, Monday through Friday from 8:00am to 5:00pm.

Live in the Moment - don't dwell in the Past or contemplate the Future, as reality is determined by a moment here and now!

Admin


Need further help?

• For advice about an abusive relationship, call the National Domestic Violence Hotline at
1-800-799-7233 or 1-800-787-3224 (TTY).

• For advice about sexual assault, call the National Sexual Assault Hotline at 1-800-656-4673.

• For advice about stalking, visit Victim Connect Resource Center (https://victimconnect.org) or
call 1855-4VICTIM (1-855-484-2846).

• For multidisciplinary centers providing social services, civil legal, and criminal justice assistance to
survivors of domestic and gender-based violence and their children, visit The Mayor's Office
to End Domestic and Gender Based Violence (ENDGBV) (https://www.nyc.gov/site/ocdv/index.page)
and its NYC Family Justice Centers (FJC's) (https://www.nyc.gov/site/ocdv/programs/family-justice-centers.page)
Live in the Moment - don't dwell in the Past or contemplate the Future, as reality is determined by a moment here and now!

Admin



Additional resources:



• The Official Website of the City of New York (Kacategory · NYC311)

• For support for individuals and families in need of affordable housing or homelessness
Prevention resources visit Human Resources Administration (HRA) website (https://www.nyc.gov/site/hra/help/affordable-housing.page).

• For information about housing assistance from various New York City agencies visit the
Affordable Housing Resource Center

(http://www1.nyc.gov/nyc-resources/service/1021/affordable-housing)
Live in the Moment - don't dwell in the Past or contemplate the Future, as reality is determined by a moment here and now!